Terms & Conditions

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Your privacy is important to us. Aurlet is committed to protecting your personal information and maintaining your trust through transparency, responsibility, and clarity. We collect and process information only where necessary, to deliver a seamless experience, fulfill orders, and improve our services. Our goal is to maintain a relationship built on confidence and respect.

Terms & Conditions of Sale

1. Introduction

These Terms & Conditions govern the purchase of products from Aurlet through its website and digital platforms.

By accessing or purchasing from Aurlet, you agree to be bound by these terms, along with our Privacy Policy and other applicable policies.

Your order constitutes a legally binding agreement between you and Aurlet, subject to acceptance and availability.

2. Product Nature & Material Disclosure

Aurlet offers fine jewellery crafted in:

• Yellow Gold
• White Gold
• Rose Gold

Each piece is created using carefully balanced gold compositions, including thoughtfully selected lower karat ranges (6K to 14K), designed to offer enhanced strength, durability, and suitability for everyday wear.

Our jewellery is:

• Crafted using high-quality gold alloys to ensure lasting structure and comfort
• Engineered for durability while maintaining a refined finish
• Individually developed with attention to detail, reflecting the precision of skilled craftsmanship

Product visuals are presented to reflect design, tone, and finish as accurately as possible. Each piece carries its own subtle uniqueness.

3. Certification & Authenticity

Where applicable, products comply with standards set by the Bureau of Indian Standards (BIS).

Each product may include:

• Purity indication (karat marking)
• Internal quality verification
• Product documentation and traceability

Certification ensures declared standards but does not imply absolute uniformity due to natural metal characteristics.

4. Pricing & Currency

All prices are displayed in the applicable currency based on your location.

• Prices may fluctuate due to changes in gold rates and international market conditions
• Final pricing is confirmed at the time of order placement
• Taxes, duties, and international charges may apply depending on delivery location

Aurlet reserves the right to update pricing without prior notice, consistent with industry practices where gold pricing is dynamic

5. Orders & Acceptance

Placing an order constitutes an offer to purchase.

• Orders are confirmed only after acceptance by Aurlet
• An order confirmation email acknowledges receipt, not acceptance

• Aurlet may cancel orders due to:

  • Payment issues
  • Product unavailability
  • Fraud suspicion

This follows global e-commerce practices where order confirmation does not guarantee acceptance. Aurlet reserves all rights to enforce its intellectual property protections to the fullest extent permitted.

6. Payment

Payments are processed through secure third-party payment providers.

Aurlet does not store complete payment details.

Accepted methods may include:

• Credit / Debit Cards
• Digital Wallets
• Bank Transfers (if applicable)

All transactions are subject to verification and authorization

7. Limitation of Liability

Aurlet is committed to delivering a reliable and seamless experience at every stage—from product creation to final delivery.

While we take consistent care to ensure quality, accuracy, and timely service, certain factors may occasionally be influenced by external conditions beyond direct operational control.

In such situations, the following principles apply:

• Service & Delivery:

  Aurlet works closely with trusted logistics and service partners to ensure smooth delivery. Timelines are managed carefully, with ongoing coordination to handle any unforeseen delays efficiently.

• Craftsmanship & Product Character:

  Each piece is thoughtfully crafted with precision and attention to detail. Subtle variations that may naturally occur are a reflection of its handcrafted nature, adding uniqueness to every creation.

• External Dependencies:

  Processes such as payment systems, shipping networks, and regulatory procedures are managed through established third-party services. These are selected for reliability and handled with continuous monitoring to ensure consistency.

• Continuous Resolution Approach

  In the rare event of any disruption or concern, Aurlet remains committed to reviewing and addressing each case with care, aiming to provide a fair and appropriate resolution.